Security Profile Permissions Tab: Platform Permissions

Required security profile permissions: Security Profile Edit

Script Schedules

Enables users to view, edit, create, or deactivate script schedules.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Deactivate

Agent

       
Supervisor        
Manager

Report Schedules

Enables users to view, edit, create, or deactivate report schedules.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Deactivate

Agent

       
Supervisor
Manager

SFTP Accounts

Enables users to view, modify, create, or deactivate custom reporting SFTP accounts.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Deactivate

Agent

       
Supervisor        
Manager

Custom Reports

Enables users to view, edit, create, delete, or perform administrator actions on custom report templates.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Delete Administrator

Agent

       
Supervisor  
Manager  

Custom Reports Scheduling

Enables users to view, edit, create, or deactivate custom report schedules.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Deactivate

Agent

     
Supervisor  
Manager  

Custom Reports Categories

Enables users to view, edit, create, or deactivate custom report categories.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Deactivate

Agent

     
Supervisor      
Manager

Custom Report Headers

Enables users to view, edit, create, or deactivate custom report headers.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Deactivate

Agent

     
Supervisor      
Manager

Life Cycle Management

Enables users to view or edit file storage rules.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit

Agent

   
Supervisor    
Manager

Secure External Access

Enables users to view and modify the secure external access credentials.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit

Agent

   
Supervisor    
Manager

Long-Term File Retrieval

Enables users to view, edit, create, or delete retrieved files.

By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled: 

Security Profile View Edit Create Delete

Agent

       
Supervisor        
Manager

GDPR Request

For use by CXone support personnel.

By default, the Manager, Supervisor, and Agent system security profiles don't have any permissions enabled.

Security Profile Verification Rectification Erasure Restriction Portability

Agent

         
Supervisor          
Manager          

Log Viewer

Enables users to access the Partner Log Reader.

By default, the Manager, Supervisor, and Agent system security profiles don't have the permission enabled.