Download and Install Studio

Required security profile permissions: Support and Downloads View

You must install Studio on systems running Windows operating systems.

Sometimes antivirus software can block Studio from downloading and running. Before you download Studio, check your browser and antivirus software settings. Contact your antivirus vendor if you experience any issues. For example, Panda Cloud Anti-Virus is known to block Studio downloads. If you have the Panda antivirus program, search the Panda Security website for modifying internet connection permissions. Change Panda's settings so you can download Studio.

The Studio installer checks whether your computer is running a 32-bit or 64-bit operating system. It automatically installs Studio to be compatible with your operating system.

  1. Click your name in the top right corner of CXone. Click Support and Downloads

  2. Click Accept when the legal message appears. If you have not before read the legal message, NICE CXone encourages you to do so.
  3. Click Studio.exe from the list of applications. Depending on your browser's file download settings, it may automatically begin downloading a StudioSetup.exe file or it may prompt you to save the file in a specific location.
  4. Launch the StudioSetup.exe file after the download completes, which begins installing Studio.
  5. When finished installing, Studio presents the login window. Enter your CXone account credentials to log in. The User field is pre-filled with your platform username. For information on different login types, see Log In to Studio.

Studio prompts you to automatically update as NICE CXone releases new features, hotfixes, and so forth. An archived Studio version remains in your local folder after each update for potential diagnostic reasons.