Weblink

Publishes a file on the CXone web server and returns a URL to that file.

Dependencies

The file must be located on the CXone web server in the appropriate business unit High-level organizational grouping used to manage technical support, billing, and global settings for your CXone environment folder.
Once a file is published, that file will be visible on the internet, and will no longer require a username and password to access it.


Generic	Email	Chat	Phone	Voicemail	Work Item	SMS	Digital

These properties define data that the action uses when executing.

Property	Description
Caption	Enter a short phrase that uniquely identifies this action in the script. The caption appears on the script canvas under the action icon. The default is the action name.
FileName	The name of the new file.
URLVariable	The name of the variable to receive the web link. This link will be based on the BaseURL.
BaseURL	The base address of the CXone webserver. The address should always be http://inlogin.com, unless your account manager instructs otherwise.
Enable	True / False. Determines whether or not the weblink will be usable. The default setting is True, but you can set it to False to essentially "unpublish" the file (or prevent the file from publishing until set to True).
Encrypt	True / False. Encrypts the returned URL so that it does not expose things like the BU, GUID, file name, and so forth. Default: False.

Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.

Condition	Description
Default	Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined.
OnError	Path taken when the action fails to execute properly. For example, when there is an unexpected problem such as poor connectivity, syntax errors, and so on. The _ERR variable, with a single underscore character, should be populated with a condensed explanation of the problem.

Use the URLVariable property to reference the published file later in the script.