Suspends the script for a designated number of seconds.
Supported Script Types
The number of seconds the script will be suspended.
|Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the other branches are not defined.|
Tips & Tricks
- Wait can be particularly useful in scripts with files being written to a server or FTP'd.
- Be sure to use Wait when music is applied, and make sure you have connectors going both ways between Music and Wait.
- Loop a Wait action with an Askcaller action to prompt the contact for another response.
Phone Script Example Using Wait
This example shows a message that plays when the script is triggered and then requests and agent. If the caller has to wait for the agent to answer, music will play for 20 seconds and then suspended for 5, play for another 20, and so on until the call is answered.
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