Utctolocal

Converts the Coordinated Universal Time (UTC) to the local time based on the time zone. UTC is a time standard based on International Atomic Time. UTC is considered more accurate than Greenwich Mean Time (GMT).

Supported Script Types

The icon for a Generic script type - a rectangle with < and > symbols inside it.

The icon for the Email script type - a large @ symbol in a diamond.

The icon for the Chat script type - a chat bubble with an ellipsis inside (...), in a diamond shape.

The icon for the Phone script type - an old-style phone handset with curved lines indicating sound coming out of it.

The icon for the Voicemail script type - a symbol that looks like a cassette tape - two circles sitting on a horizontal line.

The icon for the Work Item script type-a piece of paper with one corner folded down and a bullet list on it.

The icon for the SMS script type - a smart phone with a chat bubble coming out of it.

The icon for the Digital script type - a computer monitor with a smartphone next to it.

Generic

 Email Chat Phone Voicemail Work Item SMS Digital

Input Properties

These properties define data that the action uses when executing.

Property

Description

Caption

Enter a short phrase that uniquely identifies this action in the script. The caption appears on the script canvas under the action icon. The default is the action name.

OriginalDateTime

The original date and time that is to be converted. This may be a variable value.

TimeZoneID

The time zone ID based on UTC. These are entered as "UTC" plus or minus the number of hours. For example "UTC-07" is the same as Mountain Standard Time. UTC entries must be double-digit; "UTC-07" will function whereas "UTC-7" will not.

ConvertedTimeVar

The name of the variable that the converted time will be stored as. By default it is LOCALDATETIME.

Result Branch Conditions

Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.

Condition

Description

Default

Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined.
OnBadTimeZoneID Path taken if the Time Zone ID does not match the available time zones in the database.