Remfolder

Removes a folder in your business unit High-level organizational grouping used to manage technical support, billing, and global settings for your CXone environment subdirectory.

Dependencies

• Remfolder cannot remove a folder that contains files or other folders, even if empty.
• The path and folder name must be exact. Use a relative path, not an absolute path.

Supported Script Types

Generic	Email	Chat	Phone	Voicemail	Work Item	SMS	Digital

Properties

Property	Description
Caption	Enter a short phrase that uniquely identifies this action in the script. The caption appears on the script canvas under the action icon. The default is the action name.
FolderName	The name of the folder to be removed. Be sure to include the path to the folder.

Result Branch Conditions

Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.

Condition	Description
Default	Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined.
OnError	Path taken when the action fails to execute properly. For example, when there is an unexpected problem such as poor connectivity, syntax errors, and so on. The _ERR variable, with a single underscore character, should be populated with a condensed explanation of the problem.