Ping

Performs a Ping command to verify IP-level connectivity.

Dependencies

  • While a reply to the ping statement indicates the target computer is active, it does not necessarily guarantee it is providing the services you expect. For example, an FTP server may respond to a Ping command, but if the FTP services are disabled, you will be unable to connect via an FTP command.
  • A perfectly functioning device might not reply to ping requests if it is configured to filter Ping (ICMP) traffic.

Supported Script Types

The icon for a Generic script type - a rectangle with < and > symbols inside it.

The icon for the Email script type - a large @ symbol in a diamond.

The icon for the Chat script type - a chat bubble with an ellipsis inside (...), in a diamond shape.

The icon for the Phone script type - an old-style phone handset with curved lines indicating sound coming out of it.

The icon for the Voicemail script type - a symbol that looks like a cassette tape - two circles sitting on a horizontal line.

The icon for the Work Item script type-a piece of paper with one corner folded down and a bullet list on it.

The icon for the SMS script type - a smart phone with a chat bubble coming out of it.

The icon for the Digital script type - a computer monitor with a smartphone next to it.

Generic

 Email Chat Phone Voicemail Work Item SMS Digital

Input Properties

These properties define data that the action uses when executing.

Property

Description

Caption

Enter a short phrase that uniquely identifies this action in the script. The caption appears on the script canvas under the action icon. The default is the action name.

IPAddress

The IP Address to ping.

Timeoutms

The duration in milliseconds to ping this IP address before it is considered unreachable.

TimeVarms

Variable that will store the ping response time.

Result Branch Conditions

Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.

Condition

Description

Reply

Path taken if the target IP Address property responds to the ping.
Timeout Path taken if there is no response for the number of seconds specified.