Get User Fields

Retrieves a dynamic data file that contains the existing custom data definitions for your business unit High-level organizational grouping used to manage technical support, billing, and global settings for your CXone environment.

Dependencies

Get User Fields is for use with Proactive XS only.

Supported Script Types

The icon for the Phone script type - an old-style phone handset with curved lines indicating sound coming out of it.

Phone

Output Properties

These properties contain variables that hold data returned from executing the action. They're available for reference and use when the action completes.

Property	Description
Fields (out)	A dynamic data object containing the results of the action executing.

Result Branch Conditions

Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.

Condition	Description
Default	Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined.
OnError	Path taken when the action fails to execute properly. For example, when there is an unexpected problem such as poor connectivity, syntax errors, and so on. The _ERR variable, with a single underscore character, should be populated with a condensed explanation of the problem.

Script Example

This is an example to show how this action can be used in scripts. It is not intended to be a complete script. Additional scripting may be required.

The script shown below is used to retrieve the custom data definitions for your business unit.

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