Export a Report

Required permissions: View for any report.

Each report holds powerful data that you can use for any number of reasons. However, the data is confined within CXone, so if you want to provide it to other people who do not have access to CXone, you can export the data to the following formats:

• XML
• CSV
• TIFF
• PDF
• HTML
• Excel

Not all reports provide an export option, and the reports that do might not offer all of the formats listed above.

To export a report:

1. Click the app selector and select Reporting.
2. Click Prebuilt Reports.

3. Select the report you would like to export.

   If a report provides an export option, then you will see the Export icon. If the report does not provide this icon, then the data for that report cannot be exported.

4. Click the Export icon.
5. Select the format from the available options.
6. Follow the prompts to open or save the file.