The CXone data network is designed around Juniper, F5, and AWS technology. This technology has configuration for infrastructure switches, routers, and firewalls.
All network equipment is designed with:
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High availability.
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Fault tolerance.
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Redundancy.
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Scalability.
The network diagrams show the redundant architecture and design. These diagrams apply to all customers, regardless of cluster or location. The diagrams generally show:
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Multiple redundant leading ISPs using dedicated fiber circuits.
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Redundant edge routers, load balancers, firewalls. In the Amazon space, rule sets and elastic load balancers.
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BGP design within the data centers and AWS Availability Zones.
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BGP peering to automatically redirect internet traffic around problems.