Schedule a Script to Run

Required security profile permissions: Script Schedules Create

Script Scheduling allows administrators and users who write scripts to schedule the execution of a script by the time of day, the day of week, every “X” number of minutes, etc. Scripts also maintain persistence data so administrators can handle "reawakened" scripts. This protects the system in the event that someone creates thousands of instances of the same script running all at the same time.

  1. Click Routing Script Schedules.
  2. The list of existing schedules appears. Click Create New.
  3. Enter the Name, Script Name, Schedule Type, Skill, and Duration. Depending on the option you selected in the Schedule Type field, the fields in the Duration section will change.

    To create a continuous schedule, you must select a system script in the Script Name field. A system script cannot contain media-specific actions that enable it to run continually. If media actions are required, the system script can SPAWN another script that accomplishes those tasks.

  4. Click Next.
  5. Enter script parameters.
  6. Click Save.
  7. Click Activate.