Speech Tag Exception Detail Report
Overview
NICE Uptivity Speech Analytics includes a number of pre-built reports called Printable Reports. You can also use ad hoc reporting functionality to build reports using analytics data. You must have appropriate permissions for reporting. For more information on permissions, talk to your NICE Uptivity application administrator or search online help for keyword permissions.
For more information, see Reporting Overview.
This report shows a list of calls in which specific speech tags did not occur, and can be useful for script adherence or policy compliance.
