Configure Widget Settings
Overview
inContact Workforce Optimization offers a variety of widgets which users can choose to display on their Home tabs. You can configure these widgets to filter and customize the data they display.
For more information, see inContact Workforce Optimization Widgets Overview.
- In the inContact WFO Web Portal, click Home Dashboard and then click a dashboard title.
- Click the gear icon located in top right corner of widget to be configured.
- Configure the settings for the widget.
- Click Save.
See Also
- Widget Details: Achievement — for more information on configurable settings for this widget
- Widget Details: Forecast vs. Actual — for more information on configurable settings for this widget
- Widget Details: KPI Performance — for more information on configurable settings for this widget
- Widget Details: Live Snapshot — for more information on configurable settings for this widget
- Widget Details: News — for more information on configurable settings for this widget