Page Details: Users

Filter and Display Controls

Search
Allows you to provide the user's name as a search parameter. This field auto-fills with matching users in the system as soon as you have typed at least three characters.
Go
Limits the users list to only that user listed in the Search field.
Clear
Allows you to clear the Search field and return to a list of all users.
View Status
Allows you to limit the users list by user status. Accepts the values of Agent (users who have the Agent field selected in their accounts), User, and All.

User Information Fields

Clicking any column header sorts the list in ascending or descending alphabetical order by the contents of that column.

Username
Displays the user's username, or login, for inContact WFO.
Full Name
Displays the user's full name in the format last name, first name.
Email Address
Displays the user's email address.
Phones
Displays all device IDs assigned to the user.
Last Modified
Displays the date and time the user was last saved, regardless of whether or not any user information was changed at that time.

Related Tasks