Add Users

Required Permission — Allow User Administration

1. In the inContact WFO Web Portal, click AdministrationPermissionsUsers.
   
2. Click Add User.
   
3. Type information in all mandatory fields.
   
4. Optional: Complete additional fields.
   
5. Select a Time Display Format.
   
6. Assign one or more roles to the user.
   
7. Click Save.

See Also

• Page Details: New User — for details on user account fields in the inContact WFO Web Portal
• Details: Configure Users for Recording — for additional required steps if the user's audio, screen, or both should be recorded