Required security profile permissions: Security Profile Edit.
Overview
This tab is only available when your environment is inContact WFO-enabled. When you create a new security profile, or modify an existing security profile, you can determine the power users with the security profile have over .
For more information, see Security Profiles Overview.
- Security Profile WFM Tab: Bidding Permissions
- Security Profile WFM Tab: Analytics Permissions
- Security Profile WFM Tab: Adherence Permissions
- Security Profile WFM Tab: Administration Permissions
- Security Profile WFM Tab: WFM Workstation Operations Permissions
- Security Profile WFM Tab: Calendar Permissions