Enable Audible Alerts
Required Permission: Allow System Configuration
Audible alerts can only be heard at the inContact WFO server. inContact therefore recommends you configure email alert subscriptions in addition to (or instead of) audible alerts in most cases.
- In the inContact WFO Web Portal, click AdministrationSystem SettingsNotifications.
- For Enable Audible Alerts, select Yes from the drop-down list.
- Select the checkbox for each for each item that should generate an alert.
- Click Save.
See Also
- Page Details: Notification Settings — for more information on the alert levels available for audible alerts