Edit Disk Space Notifications

Required Permission: Allow System Configuration

In Premises inContact Workforce Optimization systems, disk space notifications are a special type of alert that can be used to monitor free space on drives the Archiver service can access. If a specified drive drops below the notification threshold, Archiver can send a notification to a designated email address. This feature is not available in Hybrid systems.

This topic explains how to edit thresholds for disk space notifications.

For more information, see Logging & Alerts Overview.

  1. In the inContact WFO Web Portal, click Administration System Settings Disk Space Notifications.
  2. Click Edit (indicated by a pencil icon) for the notification threshold to be edited.
  3. To change the drive letter, clear the existing entry and then type a new drive letter followed by a colon in the Drive field.

    Drive letters can be for either mapped or local drives, but must be accessible to the Archiver service.

  4. To change the threshold, clear the existing value and then type a new value for the entry in the Notification Threshold field.
  5. Click Save (indicated by a disk icon).

See Also