Recording Integrations Overview

In both the Hybrid and Premises deployment models, inContact WFO supports integration with a wide variety of ACD and PBX solutions. These integrations can provide audio acquisition, metadata collection, CTI call control, or a combination of these.

inContact provides customer guides for all supported integrations. Your Sales Engineer and Account Manager can help you determine the correct integration for your needs.

Related Guides

Avaya

Cisco

ShoreTel

Other

Related Themes