Security Profile Reports Tab: Quality Management Permissions
Required security profile permissions: Security Profile Edit.
Group
Enables users to run all reports in the Quality Management section of the Reports modal.
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
| Security Profile | Agent View | Supervisor View |
|---|---|---|
|
Agent |
||
| Supervisor | ||
| Manager |
Individual
Performance
Enables users to run the
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
| Security Profile | Agent View | Supervisor View |
|---|---|---|
|
Agent |
||
| Supervisor | ||
| Manager |
The default security profiles do not have these permissions set individually; however, they set these permissions indirectly with the group settings.