Required security profile permissions: Security Profile Edit.
When you create a new security profile, or modify an existing one, you can determine the reports users with the security profile can run. This topic details the reports you can enable in the Outbound Strategy section of the Reports modal.
For more information, see Security Profiles Overview.
Dispositions
Enables users to run the
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
| Security Profile | View |
|---|---|
|
Agent |
|
| Supervisor | |
| Manager |
Abandon Rate Compliance
Enables users to run the
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
| Security Profile | View |
|---|---|
|
Agent |
|
| Supervisor | |
| Manager |
Outbound Report Store
Enables users to run reports in the Outbound Report Store.
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
| Security Profile | View |
|---|---|
|
Agent |
|
| Supervisor | |
| Manager |