Required security profile permissions: Security Profile Edit.
When you create a new security profile, or modify an existing one, you can determine the power users with the security profile have over workforce intelligence rules and notifications.
For more information, see Security Profiles Overview.
Notification Settings
Enables users to view or edit the
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
| Security Profile | View | Edit |
|---|---|---|
|
Agent |
||
| Supervisor | ||
| Manager |
Data Points
Enables users to view, edit, create, or deactivate data points for workforce intelligence rules.
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
| Security Profile | View | Edit | Create | Deactivate |
|---|---|---|---|---|
|
Agent |
||||
| Supervisor | ||||
| Manager |
Rules
Enables users to view, edit, create, or deactivate
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
| Security Profile | View | Edit | Create | Deactivate |
|---|---|---|---|---|
|
Agent |
||||
| Supervisor | ||||
| Manager |
Pending Rule Actions
Enables users to view or accept/deny
By default, the Manager, Supervisor, and Agent system security profiles have the following permissions enabled:
| Security Profile | View | Edit |
|---|---|---|
|
Agent |
||
| Supervisor | ||
| Manager |