Uptivity Product End of Support /End of Life Schedule
Customers on legacy versions of Uptivity can upgrade to CXone WFO or the latest version of Uptivity.
|
Version |
Initial Release Date |
End of Support |
End of Support |
End of Life |
|---|---|---|---|---|
| 17.3 | 12/4/2017 | 12/04/2019 | 12/04/2020 | 12/04/2020 |
| 18.1.1 | 09/01/2018 | 09/01/2020 | 09/01/2021 | 09/01/2021 |
| 18.1.2 | 07/31/2019 | 07/31/2021 | 07/31/2022 | 07/31/2022 |
| 20.1 | 06/30/2020 | 06/30/2022 | 06/30/2023 | 06/30/2023 |
| 21.1 | 05/14/2021 | 05/14/2023 | 03/31/2024 | 03/31/2024 |
| CXone WFO Hybrid | 09/01/2018 | 03/31/2024 | 03/31/2024 | 03/31/2024 |
* CXone WFO Hybrid is on a continuous release cycle. You need to have the latest version of Uptivity to use CXone WFO Hybrid.
