Customer Integration Tasks
Recordings are copied from the MediaSense recorder to Uptivity by means of the Uptivity integration to the MediaSense API. If MediaSense is recording as planned, there are no customer-specific tasks required for this integration other than the Uptivity account configuration listed in the Customer Configuration Overview.
If your site is using MediaSense together with Cisco TAPI-BiB, UCCX, UCCE, or some combination of these, refer to the Customer Guide to Cisco TAPI-BiB Integrations, the Customer Guide to Cisco UCCX Integrations, or the Customer Guide to Cisco UCCE Integrations, as appropriate.
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