Flag Recordings
Overview
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The NICE Uptivity Web Portal provides access to recordings made by Uptivity. You can flag recordings to make them easier to find later.
This topic explains how to flag a recording.
For more information, see Working with Recordings Overview.
Images in this topic are taken from the Call List. If you are using Recorded Interactions, things may look a little different but the steps remain the same.
- In the NICE Uptivity Web Portal, click Interactions List Call List or Recorded Interactions list.
- Locate the recording, right-click, and select Flag from the pop-up menu.
Performing this step on a flagged call removes the flag.
See Also
- Finding Recordings Overview — for more information on locating specific recorded interactions
- Call List — for more information on this page
- Recorded Interactions — for more information on this page