Measures and Metrics Reports
NICE Uptivity Performance Management uses data collectors to collect and process data from your licensed NICE Uptivity components.
For more information, see Data Analysis Overview.
Measure List Report
The Measure List report contains the defined measures used to group metrics that are related.
To access the Measure List Report, go to Reporting Performance Administration.
Metrics List Report
The Metrics List report contains defined, published metrics. You can filter to display metrics for a selected resource, period, or tag.
To access the Metrics List Report, go to Reporting Performance Administration.
Measure Designer
To access the Measure Designer, select Performance Designer and click the Measure Designer icon in the left panel. The following image provides an overview of the Measure Designer.