Edit Timed Recording Schedules
Overview
Schedules are collections of business rules that govern recordings in Uptivity. Timed schedules (a separately licensed feature) are used when desktop activity is recorded without corresponding phone events.
This topic explains how to edit timed schedules.
For more information, see Recording Schedules Overview.
- In the NICE Uptivity Web Portal, click AdministrationSchedulingTimed Schedules.
- Click Edit (indicated by the pencil icon) for the schedule you want to edit.
- Revise the schedule criteria and parameters.
- Click Save.
See Also
- Timed Schedules List — for additional information on fields shown on the Timed Schedule List page
- Timed Schedules Page — for details regarding the information displayed on this page