Create External Bookmarks
Required Permission:
Overview
![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)
Bookmarks allow you to add free-form text notes to a recording.
This topic explains how to create an external bookmark. External bookmarks are created from the
For more information, see Working with Recordings Overview.
- In the NICE Uptivity Web Portal, click Interactions List Call List (or Recorded Interactions).
- Locate the recording, right-click, and select Bookmark from the pop-up menu.
- Enter your notes in the Bookmark Notes field (or Bookmark Description field if you use the HTML5 Interaction Player).
- Select whether the bookmark should be Public or Private.
- Click Confirm Bookmark (or Save if you use the HTML5 Interaction Player).
See Also
- Finding Recordings Overview — for more information on locating specific recorded interactions
- Create Internal Bookmarks — for instructions on creating bookmarks within a recorded interaction
- Call List — for more information on the Call List page
- Recorded Interactions — for more information on the Recorded Interactions page