Configure Widget Settings
Overview
inContact WFO offers a variety of widgets which users can choose to display on their Home tabs. You can configure these widgets to filter and customize the data they display.
For more information, see inContact WFO Widgets Overview.
- In the inContact WFO Web Portal, click Home Dashboard and then click a dashboard title.
- Click the gear icon located in the top right corner of the widget you want to configure.
- Configure the settings for the widget.
- Click Save.
See Also
- Widget Details: Achievement — for more information on configurable settings for this widget
- Widget Details: Assignment Inbox — for more information on configurable settings for this widget
- Widget Details: KPI Performance — for more information on configurable settings for this widget
- Widget Details: News — for more information on configurable settings for this widget
- Widget Details: QA Benchmark — for more information on configurable settings for this widget