Create Archive Actions
Archive actions have no effect until they are associated with a recording schedule.
- In the inContact WFO Web Portal, click AdministrationSystem SettingsArchive Actions.
- Click Add.
- Configure the settings for the archive action.
- Click Save.
See Also
- Page Details: New Archive Action — for more information on the settings for archive actions
- Edit Recording Schedules — for more information on how to associate the archive action with a schedule
- Details: Location File Masks — for more information on creating custom location file masks