View Completed Evaluations for a Recording
Required Permission — Allow Viewing of User's Own Records, Allow Viewing of QA Evaluations, or both
Overview
![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)
The inContact WFO Web Portal provides access to recordings made by inContact WFO.
This
For more information, see Working with Recordings Overview.
- In the inContact WFO Web Portal, click Interactions List Call List.
- Locate the call record, right-click, and select View Completed Evaluations from the pop-up menu.
- Double-click the evaluation to be viewed.
See Also
- Finding Recordings Overview — for more information on locating specific recorded interactions
- Page Details: Call List — for more information on the Call List page