Delete Saved Filters

The inContact WFO Web Portal provides access to recordings made by inContact WFO. You can filter the list of recordings to display only selected interactions.

This topic explains how to delete a saved Call List filter, known as My Filters in the inContact WFO Web Portal.

For more information, see Finding Recordings Overview.

You must be the owner (that is, the creator) of a saved filter in order to delete it.

  1. In the inContact WFO Web Portal, click Interactions ListCall List My Filters.
  2. Click Private Filters or Public Filters to open the appropriate group of filters.
  3. Click Delete next to the filter to be deleted.

See Also