Create Voice Boards
Overview
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Voice boards are inContact WFO software components that control how the system acquires the audio it records. This
For more information, see Voice Boards Overview or the
- In the inContact WFO Web Portal, click AdministrationRecorder SettingsVoice Boards.
- Click Add.
- Select the type of voice board to be added from the drop-down list.
- Configure the voice board settings and channels.
- Click Save.
See Also
- Page Details: Voice Boards List — for more information about the fields shown on the list
- Page Details: Voice Board Settings — for more information on general voice board settings