Create Voice Boards
Overview
Voice boards are inContact WFO software components that control how the system acquires the audio it records. This
For more information, see Voice Boards Overview or the
- In the inContact WFO Web Portal, click AdministrationRecorder SettingsVoice Boards.
- Click Add.
- Select the type of voice board to be added from the drop-down list.
- Configure the voice board settings and channels.
- Click Save.
See Also
- Page Details: Voice Boards List — for more information about the fields shown on the list
- Page Details: Voice Board Settings — for more information on general voice board settings