Add Channels to a Voice Board

1. In the inContact WFO Web Portal, click AdministrationRecorder SettingsVoice Boards.
   
2. In the Voice Boards list, click Edit for the voice board to which channels are to be added.
   
3. If this voice board is not for an Ai-Logix card, type a value in the Number of Channels to Add field and then click Add.

   Voice boards associated with Ai-Logix cards are limited to the number of channels on the physical card and show all these channels by default.

   
4. Configure the settings for each channel.
5. Click Save.

See Also

• Page Details: Voice Boards List — for more information about the fields shown on the list
• Page Details: Voice Board Settings — for more information on general voice board channel settings