Add Groups to QA Evaluation Forms

Required Permissions — Allow QA Form Administration

inContact WFO strictly limits editing of QA evaluation forms.

This topic explains how to associate additional inContact Groups with an existing form.

For more information, see QA Evaluation Forms Overview.

  1. In the inContact WFO Web Portal, click CoachingQuality AssuranceManage Forms.
  2. Optional: Make selections for Form State, Form Type, Group, or any combination of these.
  3. Click Filter.
  4. Locate the form and click Edit to open it.
  5. Click the group(s) to be added under Un-Attached Groups and then click the right arrow to move them to Attached Groups.
  6. Click Save .

See Also