Search for Users

Required Permission — Allow User Administration

Users are individuals who appear in, have access to, and can perform tasks in the inContact WFO Web Portal.

This topic explains how to search for users on the Users page.

For more information, see Premises Users Overview or Hybrid Users Overview.

  1. In the inContact WFO Web Portal, click AdministrationPermissionsUsers.
  2. Type the name of the user in the Search field and then click Go.
  3. Double-click the entry to open the user account.

See Also

  • Page Details: Users — for details on the filter, control, and information fields on the Users page