Edit Role Assignments for Multiple Users

Required Permission — Allow User Administration

Roles are collections of permissions that determine what users can do in inContact Workforce Optimization.

This topic explains how to edit role assignments for multiple users at the same time.

For more information, see Roles and Permissions Overview.

  1. In the inContact WFO Web Portal, click AdministrationPermissionsRoles.
  2. Click Assign Users to Roles.
  3. Click the role to be assigned.
  4. Use the arrow icons to move user(s) from the Available Users column to the Attached Users column and vice versa.
  5. Click Save.

See Also