Send Test Alerts

Required Permission: Allow System Configuration

1. In the inContact WFO Web Portal, click AdministrationSystem SettingsNotifications.
2. Select an alert level from the drop-down list.
   
3. Optional: Type text explaining that the message is a test and naming the alert level being tested.
4. Click Test.
5. Confirm that each user who should have received the test message did so.

See Also

• Page Details: Notification Settings — for more information about the available alert levels