Publish Ad Hoc Reports

OverviewClosed

Ad hoc reporting enables you to analyze data and create custom, reusable reports. Users control what data is included in a report and how that data appears.

This topic explains how to publish an ad hoc report. Only published reports are available for use with report subscriptions, but once a report has been published, it can no longer be edited.

For more information, see Ad Hoc Reports Overview.

  1. Click Reporting/Analytics WFO.
  2. Click the category for the report you want to publish.
  3. Double-click the report you want to publish, or click View on the row for that report.
  4. Click Edit.
  5. Click Continue.
  6. Click Publish.
  7. Optional: Enter a name for the published report. The default value is the existing name of the report.
  8. Click OK and then click Close.

See Also

  • Ad Hoc Reports List — for information on the fields and information shown on this page
  • Ad Hoc Report Builder — for information on the components of this tool
  • inContact WFO Data Overview — for an introduction to the data fields used in inContact WFO