Content Library Page

Library Item Information Fields

You can sort the list of library items by clicking on any column header.

Title
Displays the name of the item assigned at the time it was uploaded to the Content Library, or at the time it was last edited and saved.
Assigned Date
Displays the date the content was uploaded to the Content Library.
Type
Displays the underlying file type of the item, such as PDF, Excel (.xls), Word (.doc), and so forth.
Size
Displays the size of the underlying file. Individual files cannot exceed 10 MB, and this limit can be lowered upon request by the inContact WFO Support team.
Assigned By
Displays the name of the user who originally uploaded the item to the Content Library.
Assigned Categories
Displays all of the Content Library categories to which this item is assigned.
Actions
Displays buttons for the actions that can be taken on library items: Edit and Delete.

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