Set Transport Code

Used with (current) SMS routing and is linked to reporting. By associating the transport code with a Work Item script, it enables the SMS Transcripts to be reportable in Data Download.

Dependencies

Always include this action in your SMS Work Item scripts to ensure reporting is aligned.

Supported Script Types

Work Item

This action is designed to work with Work Item scripts, however it can be used in other script types without concern. However, it may not have any positive impact in other script types.

Input Properties

These properties define data that the action uses when executing.

Property	Description
Caption	Enter a short phrase that uniquely identifies this action in the script. The caption appears on the script canvas under the action icon. The default is the action name.
TransportCode	10-digit, SMS enabled number that is being used in the scripting to send/receive text messages (Note: must contain a leading "1" for US based numbers, making 11 digits total). This field accepts variables.
Agent	Does not have any impact or outputs on the action anymore. Can be safely left blank.

Result Branch Conditions

Result branch conditions allow you to create branches in your script to handle different outcomes when an action executes.

Condition	Description
Default	Path taken unless the script meets a condition that requires it to take one of the other branches. It is also taken if the action's other branches are not defined.
Error	Path taken when the action fails to execute properly. For example, when there is an unexpected problem such as poor connectivity, syntax errors, and so on. The _ERR variable, with a single underscore character, should be populated with a condensed explanation of the problem.