Change Your Audio Device in MAX

If your primary audio device is disconnected during a call, MAX automatically switches to your next available audio device. A pop-up appears to notify you that your audio device has changed. This pop-up also allows you to select a different available audio device to switch to.

  1. During a call, disconnect the audio device you're currently using.

  2. In the Audio Settings pop-up that appears, select a new Input Device or Output Device. These drop-downs list your active, connected audio devices.

    The pop-up says Audio device change detected. Please select the preferred device from the drop-down. There are two drop-downs: Input Device and Output Device.

  3. Your changes are saved automatically.

If MAX doesn't detect any connected audio devices during a call, the No Audio Devices pop-up appears.

The pop-up says There are no active audio devices available.