Uptivity Product End of Support /End of Life Schedule
Customers on legacy versions of Uptivity can upgrade to CXone WFO or the latest version of Uptivity.
|
Version |
Release Date |
End of Support |
End of Support |
End of Life |
|---|---|---|---|---|
| 17.2 | 08/21/2017 | 08/21/2019 | 08/21/2020 | 08/21/2020 |
| 17.3 | 12/4/2017 | 12/04/2019 | 12/04/2020 | 12/04/2020 |
| 18.1.1 | 09/01/2018 | 09/01/2020 | 09/01/2021 | 09/01/2021 |
| 18.1.2 | 07/31/2019 | 07/31/2021 | 07/31/2021 | 07/31/2021 |
| CXone WFO Hybrid | 09/01/2018 | N/A* | N/A* | N/A* |
* CXone WFO Hybrid is on a continuous release cycle
