Manage IP Phone Entries

The IP Phone List allows you to manually register the extension of a phone device to an IP address if the registration cannot be done automatically. These tasks only apply to sites where the recording integration uses passive VoIP for audio acquisition. For more information, see IP Phones Overview.

Add an IP Phone Entry

  1. Click Administration Recorder Settings IP Phones.
  2. Click Add.
  3. Enter values in the Extension and IP Address fields for the new entry.
  4. Click the Save icon.

Import Multiple IP Phone Entries

  1. Click Choose File, navigate to the CSV file, and click Open.
  2. Click Upload File.
  3. Verify that all entries look correct and then click Import Now.