Manage Tag Groups

The Speech Category Summary and Speech Category Trending reports use analytic tag groups to search for and organize data. Other reports use analytic tag groups to organize how tags appear on reports. Tag groups are managed from the Analytic Tag Groups list. For more information, see Tag Groups Overview.

To create a tag group:

  1. Navigate to AdministrationAdd-OnsAnalyticsAnalytic Tag Groups.
  2. Click Add to create a new group, Edit to change an existing group, or Delete to remove an existing group.
    • Deleting a group does not delete or otherwise affect the individual tags in that group. However, if a report is based on a group, then that report will no longer get data.
  3. Enter a Name for the new group.
  4. Click Save.