NICE Uptivity 18.1.2 Introduction

This topic introduces the changes to Uptivity in the 18.1.2 patch. For a PDF of the external release notes for this version, see Customer-Facing Release Notes. For a PDF of the external release notes that is cumulative back to version 18.1, see Customer-Facing Cumulative Release Notes.

Version 18.1.2 is a patch to version 18.1.1 intended to optimize transcoder performance, reintroduce media format export options, introduce a new media format export option, and support new versions of Microsoft SQL Server and RabbitMQ.

Release Build Information

Release Date — December 2017

Obtaining the Release Software

Uptivity software must be obtained and installed through the Uptivity Installation team. Software and services are only available to customers who have a current maintenance contract.

To learn more about upgrading to this release, contact your Uptivity Account Manager.

 

NICE Uptivity 18.1.1 Introduction

This topic introduces the changes to Uptivity in the 18.1.1 patch. For a PDF of the external release notes for this version, click here. For a PDF of the external release notes that is cumulative back to version 18.1, see Customer-Facing Cumulative Release Notes.

Release 18.1.1 is a patch to Release 18.1 intended to address critical issues, restore several screen capture features present in previous releases, and address several high priority screen recording and speech analytics enhancements.

Release Build Information

Initial Build Version — 18.11.0824.27

Release Date — August 2018

Obtaining the Release Software

Uptivity software must be obtained and installed through the Uptivity Installation team. Software and services are only available to customers who have a current maintenance contract.

To learn more about upgrading to this release, contact your Uptivity Account Manager.

 

NICE Uptivity 18.1 Introduction

This topic introduces the changes to Uptivity since the release of NICE Uptivity version 17.3. For a PDF version of the external release notes, click here.

Release Build Information

Initial Build Version — 18.1.0427.18

Release Date — May 2018

Obtaining the Release Software

Uptivity software must be obtained and installed through the Uptivity Installation team. Software and services are only available to customers who have a current maintenance contract.

To learn more about upgrading to this release, contact your Uptivity Account Manager.