Most administration tasks are performed in the NICE Uptivity Web Portal, which you can access using a web browser on your PC. See PC Requirements for the currently supported browser versions.
Your Uptivity installation team will provide you with a web address for the portal. If your system topology calls for multiple web portals, each has a unique hostname and IP address.
For security reasons, the NICE Uptivity Web Portal will automatically log you out after a defined period of time.
Your team will provide you with the username and password for an account with administrator-level privileges. You should change your password from the default as soon as possible. If your system is configured to use AD authentication, this application-level account will not be available to you. The NICE Uptivity Web Portal must be configured to allow either database or hybrid mode authentication for application-level accounts to be used.
