Adding Report Widgets to a Dashboard

You can add the following reports and lists to a dashboard using report widgets: About My Dashboards, My Reports, Cisco UCCX Agent Status Widget Report, and Cisco UCCX Queue Status Widget Report.

For more information, see Report Widgets.

To add a report widget to a dashboard:

  1. Click the lock icon above the numbered list to unlock the Dashboard page.
  2. Click Add Content.
  3. Click Add Report Widget and drag onto the dashboard.
  4. In Find a Report, enter the type of report you want to add. Values will begin to auto-fill as you type. Available report types are Administration, Productivity, Current Status, and Interaction Reports.
  5. Click the Add icon (designated by a plus sign) to select the specific report.
  6. Click Next.
  7. Click Save.

Related References