Editing and Deleting a Classification Rule

Analytic classification rules add speech tags to user fields in call recording records. Users can then search for these call records in the NICE Uptivity Web Portal.

For more information, see Classification Rules Overview.

Edit an Analytic Classification Rule

To edit the rule:

  1. Click Administration Add-Ons Analytics Analytic Rules.
  2. Click the Edit icon for the rule.
  3. Configure the settings.
  4. Click Save.

Delete an Analytic Classification Rule

To delete the rule:

  1. Click Administration Add-Ons Analytics Analytic Rules.
  2. Click the Delete icon for the rule.
  3. Click OK.

Related Tasks

Related References