End-User Issues Resolved in 17.2

The following table provides a summary of issues reported by customers that have been resolved in this release.

Salesforce ID	Issue Summary
904302	In some Cisco integrations, transcoded calls were of poor quality even though the original recording quality was fine.
903026	The NICE Uptivity Performance Management Portal was only accessible to superusers.
893879	In SIPREC integrations, calls sometimes stopped recording and an exception was seen for CALLSTART events in the logs.
894680	Recording schedules that used the AgentInGroup parameter in a schedule expression were not executing correctly.
892908	Archiver did not perform as expected after a server failure and recovery to a new location.
887785	When filtering, using the categories list, or sorting by name in the NICE Uptivity Web Portal, a database timeout message was displayed.
853115	In some digital station tap (NGX) integrations, live monitoring one call, leaving it to listen to another, and then returning to the first call resulted in choppy audio.